Last Updated: March 2026
At AfroDocs, we value transparency and user trust. This Privacy Policy outlines how your data and documents are handled when you use our platform.
Documents uploaded to AfroDocs are stored securely within the user’s account database, hosted on PostgreSQL, to enable document access, management, re-download, and re-formatting. This storage is an essential part of providing a reliable and user-friendly service.
AfroDocs does not use uploaded documents for advertising, data mining, content analysis, or any purpose unrelated to delivering the formatting service. Document content is not shared with third parties.
Access to stored documents is restricted to the account owner and automated AfroDocs system processes required to perform formatting and service operations. In limited circumstances, AfroDocs may access documents solely for technical, maintenance, or user-requested support purposes, such as diagnosing formatting issues, resolving system errors, or assisting with account-related problems. Any such access is performed only when necessary and is handled confidentially.
AfroDocs may collect basic account information such as names, email addresses, or phone numbers, along with usage-related information including page usage, plan type, and activity history. Uploaded documents are associated with user accounts to provide the service. AfroDocs may process payment confirmation information but does not store full payment card or mobile money details.
Collected information is used solely to operate AfroDocs, process formatting requests, manage user accounts and page balances, improve system performance, and communicate important service-related updates. AfroDocs does not sell, rent, or share personal data or user documents with third parties.
Reasonable technical and organisational measures are implemented to protect user data. While no system can guarantee absolute security, AfroDocs is committed to safeguarding user information and minimising risk.
Account and usage data may be retained to ensure continued access to the service and to maintain service integrity. Uploaded documents remain available within user accounts to support access and re-download. Pages and stored documents may be removed after extended account inactivity in accordance with AfroDocs service policies. Users may discontinue use of the service at any time.
If you have questions, concerns, or requests related to this Privacy Policy, please contact AfroDocs through the official support channels provided on the website.